I don't agree with this. I have been using spidigo internet since last 2 years and I didn't face such problem. Might be in your case, you may not be getting good coverage as they are providing internet through wifi. But that's not the case with all customers.

I'm happy with the service they are providing.

Hello. Im from ahmedabad n i signed up for this 256 kbps/unlimited plan. I had asked for a wifi connection but there were signal related issues so i settled for a cable connection. So far so good - the speed is better than the prescribed limit. :)
il keep u updated as the month goes!

Hello Vipul,
I don't have any contact number of Spidigo services or executives. So please find it out googling about spidigo.

any one can give me address or contact number for wifi or wimax service provider in ahmedabad ?

hi Mittal, i came across your blog and would like to add a few comments on spidigo.

I was staying in Ahmedabad at Sola a while back where i had subscriber for a spidigo Ac, i was quite happy with their services and response times, There were some connectivity issues which got resolved permanently by installing a booster outside my room.

They were kind enough to transfer my account at no charge from Sola to CG road at no extra cost.

Keep it up Spidigo,

And friends their helpline number would be 66199999, i believe they provide services in most parts of Ahmedabad not having any other connectivity.

I'm sorry. I totally forgot to update this.
Well, it worked like a breeze for twenty odd days and then came the hiccups.
My connection started sagging - very slow at times.
Even when I was connected to the network, Sometimes I couldn't access the portal through which I'm supposed o login. For like four days in a row, I kept calling up their customer care. Although the problem would get resolved after the phone call, it would appear again the next day.

This happened for sometime before they did some upgrading work for my area and since then, it's been perfect. No sagging and no disconnectivity.
One thing I have to mention about this service is it's customer care. Although the guys on phone aren't great with the technical stuff, they manage to solve the issue and if you insist, an engineer is sent to your place on the same day itself.
I have renewed my services for this month also.

Ratings -
Connection - 7/10
Download Speeds (with full connectivity) - 10/10
Customer care - 9/10

Hope this helps.
The Spidigo number for Ahmedabad is -079-66199999.
The sales guy whom I contacted is Femin Patel - 9099089846.

I recommend you guys take the wired connection in the first months. I still doubt the connectivity their wireless connections will provide.

My office is as at C.G road and I have been approached by a Spidigo marketing exec for new conn.
Pls suggest wheteher to go for it or not.

@ shivam - Could you please tell me how the BSNL dataone broadband is here in Ahmedabad?
I'm from Bangalore and it was an absolute delight there. Is it the same here?

Also, the device is some CPE. I pay 150 rupees monthly for it apart from the internet charges. I think vastrapur is the only place where you get good connectivity without the device. That's what I've been told. Never checked.

hello all internet seekar, join orkut community name is "SPiDiGO"

I HAVE A SPACE FOR RENT FOR MOBILE,INTERNET TOWERS OR HOARDINGS IN THE HEART OF MADHUPURA MARKET,NR.DELHI GATE.IF ANYONE INTERESTED.KINDLY CONTACT ME ON MY MOBILE NO. 9426354184

if you are happy with you telecom, den u'd rather buy a wireless router which comes for about 1500 rupees and create a wireless connection yourself using the same service.
it's not really worth it if you shift to spidigo just for the wireless clause. they aren't upto it yet.

also, i'd suggest you check out the airtel schemes if they'r available in your area. really good deals out there and they provide a wireless router also.

i have just taken the connection in the satelite area and all above comments are correct this service is not worth paying for..........we have to find some other better wireless net service .....please think twice before taking one........

Thanks Rahul... i ll better stick with my YOU telecom connection...!

I am sorry, I won't take risk of this new thing.

I am from Ahmedabad, Lets first see its connectivity in long time, then will decide whether or not to go for.

I live near Airport, Opp. THE GATEWAY HOTEL (formerly Taj Residency Ummed). That falls in somewhat outskirts of Ahmedabad.

Am completely unsure whether or not they have services in that area, if anyone using Spidigo in that area, please give some feedbacks / reviews.

--
Deep S

Dear Friends,
The service can be good or bad, but the managment working is very very bad. It can throw employees any time. It is kind of gundaraj. Trust me I have my frnds working with the company and one of them have to leave coz he had to tak leave for couple of days for personal function. Is this right? Spidigo is not a good place to work

Though im a bit busy..feel free to contact me at shivam@india.hn . My overall review and rating is 4 star. The first month though I had a downtime of around 16-18 hours, the rest of the 30 days were perfect (16-18 hours over a span of days).

The second month has been uneventful (thankfully) with good speed and uptime. Im using a 2MBps connection (256 on the download) and get appx 210-240 steady link, which is just fine according to me.

They offered me a competitive rate vs. Airtel Broadband and am happy with their services. Support is a tid bit slow and the support helpline can be a nightmare. I suggest always contacting your account manager or the installation team that came initally to install for you since they know your area best, and not the call center.

People like Pankaj & Vishal (Spidigo) have been constantly helpful and resourceful. The tech team that comes for installation are extremely polite. There are issues using Vista & Windows 7, however users using XP and Mac OS seem to have no issues with connectivity and installation.

I generally get cursed writing good reviews..so I expect a problem soon..but till then I guess my opinion as of now is Spidigo is a good provider.

I feel the only drawback is that you need to purchase the bullet system since the wifi signal without it is too low to access anything (which I think is a rip off) since I'd like to travel in my car using my spidigo connection, which is clearly not possible. If they could manage a better wifi signal and use technology (N draft) & setup more nodes around town, wireless access it the moving car, or while walking down the streets would be beneficial since almost everyone has a cellphone and more than 40% of them have wi-fi on them.

@ gaurang
i hav taken spidigo in ambawadi and i must admit dat der services are marvellous....
der are 2 towers in a span of 3-4km

so dont worry abt d speed or connectivity....

so far so gud....
i will rate it at 5/5

hope dis of ssum help 2 you

Just after I posted my earlier update things have begun to go really really bad. The same day I posted the above review, by evening I had lost 12 hours of connectivity. The week after I lost more than 24 hours in 2 different locations. Recently in the last few days I have had network instability issues. I pay nearly 4000 Rs every month (2 months) for 2Mbps connectivity. Unfortunately their network is messed up (the locations for their setups and the frequency pickup is terrible). I paid additional for a dedicated IP and login issues later made it feel like money wasted. They dont seem to be ready to offer a refund, just please give us another chance (5 chances). 2 Days ago they came to fix stuff with a promise of no repeat issues, they spent 3 hours working to get my net speed stabilized. In the process I lost 3 hours. Today, I have speed issues again with variable under 1Mbps to 2Mbps.

I would suggest any spidigo signup users to avoid going with a high package unless your usage is not more than 4 hours a day (or else youll realise you dont get what you paid for). I run an IT business so I use every minute of my connection and see the variable changes, as well as downtime which has been frequent this month.

Once the reason was backend issues, the second time the electricity on one of the towers was out - either way if Im paying nearly 3000-4000 a month I expect uptime commitments, which sadly are bad.

Customer service of some people like Ramesh are excellent (Tech support on visit/duty), however others are so insulting they ask for money at every corner (going to my relatives place for money for a connection not even working), which later the project manager called and apologized to me personally.

Overall Im sorry about my earlier post and if it made people signup and then find themselves in a mess - since right now I see their mess and its a bad one.

Stick to BSNL Broadband...its value for money....SPIDIGO is a problem...Further their pricing is higher than Airtel Broadband which offers similar unlimited packages at 1000Rs. less. I would stick with a company like Bharti and pay Rs.500 more for a better feel support and uptime, than Rs.1000 on a company that fails to deliver.

HOWEVER< IF SPIDIGO makes it up to me and can promise and provide a BONUS I will be more than happy to update the comment (if their promise is backed up by real uptime and quality service). IF Spidigo values customers like me and you - for every downtime they have they should give customers additional double hours/days with an upgrade of speed for that downtime. That way we feel more connected to an expensive company - which needs to prove to us that expensive = better quality, not fast profits.

I hope Spidigo can keep to their promise and provide better stable speed and uptime, and not make me call every few hours with complaints.

Unless I have fully satisfied this month end and next month, Im going back to BSNL Broadband.

No one across the nation is ready to offer an SLA. Unlike the USA, UK,etc. Indian companies will avoid it because they clearly don't have the expertise. We have our own Hosting servers in USA with SLA Guarantees. However, companies here in India - especially ISP's dont offer SLA's because they dont have the expertise to setup backup or fail safe devices.

Eg. if one tower fails to deliver its signal due to an outage, the Bullet / router should be able to pick up or search the 2nd best signal and keep that going. This fails to happen here.

Further, one of the techs told me (I wanted a second install in Thaltej) that the tower / signal sender was limited to 2Mbps and since my connection was 2Mbps we could not get our allotment. How stupid is that? They should have tested and checked. Later they said the "upgraded bullets" were being ordered, so they couldnt install it - earlier they said they could.

I just hope I dont get a renewal call like last night, when they owe me 5 days additional connectivity for the downtime and loss of network (and backend issues) - they should be calling to apologize and saying we will do this. Instead I have to keep calling them and tell them I expect this and that.

The team is very re-active, and not at all pro-active which makes my 4000 + 3000+ 1500 (installation) + 220 device charge + 2000 Dedicated IP seem VERY VERY EXPRENSIVE!

i never said dat i get conectivity frm 3-4 km away........
all i said was dat dey claim dat dey hav fixed 2 towers around in 3-4km area so dat d whole city gets covered......i am writing wad d tec told me......
i get my conectivity frm d next building onli...........and hence my conectivity is always full.....

Any One want Spidigo Broadband Call Me I m Working with spidigo Internet company since 6 month i have given you 100% good service. Number 9898952920
9898952921
079-40301001

I am having unlimited 256kbps with bonus speed which means ideally i should have 300kbps. I am a web developer & using net day & night. I am having lots of problem using spidigo connection. I am using connection since 19th Nov 09 & almost every second day I have to call their employee / customer care. They changed equipment 2 times but nothing positive yet. It seems that they are new & don't have good technical staff / technology which can handle growing customer base in ahmedabad.

The sales executives of spidigo company is lier and cheater. They give you big big promises while taking a connection and when u call them for anything they simply refused from their promises.

First they force us to take a long duration plans and promise us that we can change plan anytime, then once we want to change the plan they refused us. Specially when the plan is in the lower price.

I have been given plan like 256 kpbs unlimited at rs 4050/- and after a month they introduced new plan like 256kpbs daytime and 512 kpbs night time unlimited usage for rs 2700/- only :). but as an existing customer, I can not change our plan to this new one. :) :). They simply refused from the promise of their executive.
Even executive or customer care on one is ready to accept the fact that they have promised.

This is just showing that how a customer is being fooled by spidigo.

I would like to request all reader that please make written note on spidigo's letter pad for all the promises made by their sales executive otherwise no one will hear you.

Thanks for reading

Hi there,

My name is Pratyay Modi and i am a thired year BCA Student working as a trainee web developer.

I am currently using Spidigo and i agree with you that they are the worst isp ever.

They came with a concept that seemed cool and it is cool they can give connection in a day but in downtime they can't handle it.

They don't have techies to solve your problem, every time an executive comes at my place and shows me sppedtest.net. They have to pay to some one too.. thats true because they had only 125 MB of bandwidth which they used 124MB for connections.

Idiots don't even have a toll free customer care, which is either busy or keeps ringing.

I have been at their office twice and they gave me 15 days extension for free.

Please have a look at this link before paying anything to SPIDIGO

http://ahmedabadmirror.com/index.aspx?Page=article&sectname=News%20-%20C...

They are just cheater

i m very satisfid wth spidigo connection.and my sales person is also very coprativ.(mobil 8905105685)

download speed is mind blowing at night ist break recd of bsnl reliance and tata
use spidigo now make future tommorw